I’m not much of a “policy person” but I am heading over later to Tech Policy Summit ’09. I’m going to be listening to hear how often user experience is mentioned when thinking/debating about future tech policy decisions.
While I have not studied this issue that often, it is clear that it can have great effects. For example, allowing unlicensed spectrum allowed consumers to have cordless phones, walkie-talkies and WiFi without the need for the end user to apply for licenses, etc. On the other hand, there is no absolute guarantee of freedom from interference with these devices.
I’ll be doing a lot of thinking on this issue over the next few days and post here as I think of or hear ideas about how policy affects user experience.
Thoughts? Add them in comments.