Truveo was one of the first companies to tackle the technically challenging field of universal video search. They were so successful they were quickly sold to AOL. By the time video search had become a hot area, they were deep within the AOL being used behind the scenes to power AOL Video search.Truveo and AOL… More >>
Helping Companies Develop, Market and Promote Engaging Customer Experiences
Customer experience is the accumulation of every experience a consumer has with a company or product — from the moment they first hear of it, through information gathering, shopping, purchase, delivery, unpacking, setup, learning, first use, ongoing user updates and finally recommendation, repurchase and/or disposal. Great Customer experiences don’t just happen…they are carefully designed.
“Without a great Customer Experience, even the most innovative or exciting product is destined to fail”
– Josh Weinberg
Get our 50 Principles for a Successful Customer Experience, a quick reference card deck that reveals best practices (and some simple exercises) to help you and your team develop and launch exceptional products. Subscribe below to get your free deck.More >>